Hotel Reception

Program objectives

To practise this occupation, students will have to acquire the knowledge, skills, attitudes and perceptions needed to establish professional relationships with clients on the telephone and in person, sell hotel products and services, take reservations, perform accounting and night-audit tasks, intervene in safety and security matters, communicate in the second language, use specialized hotel-management software, perform reception-related operations in both a non-computerized and a computerized hotel environment and enter the workforce quickly.

Targeted professions (find out more about a trade or an occupation on Québec.ca)

Hotel front desk clerks (6525)

Job titles

hotel receptionist

Admission conditions

To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
OR
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
OR
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
OR
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

Functional prerequisites

This section identifies the modules or course codes for the actual programs of study in adult general education that are specific prerequisites in language of instruction and mathematics. Functional prerequisites includes the successful completion of specific prerequisites as well as the general development test (TDG). When a DVS doesn't require specific prerequisites in language of instruction or in mathematics, a dash ( - ) is displayed in the appropriate cell. For programs that lead to an AVS, specific prerequisites and the TDG do not apply (N/A).

Program content